Cultural Tourism Customer Service Training Schedule

Week-by-week breakdown 'Cultural Tourism Customer Service Tour Guide Training' (a rather long title, which I usually shorten) is offered to either 2nd or 3rd year trainees, depending on numbers.  As a Tour Guide (whether it is your permanent of temporary role), you will most probably always be talking about either PEOPLE or PLACES (indeed, often 'people' as they relate to 'places' and various 'times in history').  Therefore, people and places are the main themes of this training. The best way to develop your skills as a tour guide, is to actually DO IT! ... But in terms of training, this means simulated practice, or - as it is known - 'simulated learning'.  This, among other things, means giving real talks/presentations, only that your 'guests/customers' are other trainees.  I will talk more about simulated learning in Week 1. Group Formation / Talk Topic Selection Group formation and topic selection will take place in Week 1.  A class of 39 trainees will make 13 groups (3 trainees in each group).  The 15 topics, below, will be put into a box on separate pieces of paper.  A trainee from each group will blindly choose a topic from the box.  When there are only two remaining topics, the trainer will take these 'spare' topics out of the box, and any group dissatisfied with their topic can swap.  Also, groups can swap topics with other groups. Activity Process Each week, a group of three guides/trainees will present a talk about one of the topics listed below.  Example:  if your topic is 'Relationships - The elderly', each guide in your group should talk for 15 minutes about this topic.  When each guide finishes, your trainer will provide between five and eight minutes of feedback, before the next guide begins his/her talk. Main Themes and Weekly Topics PEOPLE: * Relationships (wk2) The elderly (wk3) The offspring (wk4) Marriage/spousal * Languages (wk5) Former languages (wk6) Language preservation * Ceremony (wk7) Traditional or ancient religious ceremonies/rituals/pilgrimage (wk8) Modern or imported religious ceremonies/rituals/pilgrimage PLACES: * Archeology (wk9) Former kingdoms/governance (wk10) Former lifestyle/household routine/activities * Nature (wk11) Historical river/lake visits (wk12) Zoo/wildlife park/farm stay * Exhibition (wk13) Modern buildings (wk14) Monuments/Gardens (wk15) Dance (wk16) Art galleries Peru Case Studies Linked within the schedule below are talks, as they apply to Peru.  You should read these sample talks, as this is the type of content you need to research about China.

		Course introduction, objectives, assessment (etc)
		This week's talk topic is The elderly ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is The offspring ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Marriage/spousal ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Former languages ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Language preservation ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Religious ceremonies/rituals ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Imported religious ceremonies/rituals ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Former kingdoms/governance ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Former lifestyle/household routine ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Historical river/lake visits ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Zoo/wildlife park/farm stay ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Modern buildings ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Monuments/Gardens ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Dance ... For a sample talk, as it relates to the culture of Peru, click here
		This week's talk topic is Art galleries ... For a sample talk, as it relates to the culture of Peru, click here
		Examination period (if required)
		Examination period (if required)