Lodging, Touring, Dining Customer Service Training Resources

Index page Click on the link you require, below.  You can return to this INDEX page by clicking on the 'RETURN' button at the footer of each page. NOTE: ESP, refers to English for Specific Purposes.

Lodging Customer Service ESP - Books about providing Lodging Customer Service ADVANCED - Academic Papers about providing Lodging Customer Service Touring Customer Service ESP - Books about providing Touring Customer Service ADVANCED - Academic Papers about providing Touring Customer Service (this link directs to 'Practical tips on becoming a better tour guide' in the Cultural Tourism section of this site) Dining Customer Service ESP - Books about providing Dining Customer Service ADVANCED - Academic Papers about providing Dining Customer Service (coming soon) Brand Experience (as part of better/advanced Customer Service) Books about Lodging, Touring, Dining Brand Experience aka. 'Hotel experience', 'Dining experience', 'Experiential Tourism' (more on Experiential Tourism in the Cultural Tourism section of this site) Other ADVANCED - Academic Papers about Customer Service in General