IntCustCom.Com: Weblog

Almost anything here!

China's Hospitality Huge Talent Problem www.chinabusinessreview.com/the-hospitality-talent-gap/

Shaanxi Polytechnic gives New Zealand Ambassador a plastic bottle of warm water www.glenclifford.com/intcustcom-repository/weblog/china-hospitality-quality-2019.pdf

PERU: GSRD Foundation Trains Locals to Become English Speaking Tour Guides https://gsrd.com/projects/peru/learning-to-become-a-tour-guide-in-peru

Spanish people: "No more tourism" www.theguardian.com/travel/2017/aug/10/anti-tourism-marches-spread-across-europe-venice-barcelona

Customer Service, Chineses Style https://boss.blogs.nytimes.com/2014/02/14/customer-service-chinese-style

Peru tourism sector capitalises on variety https://oxfordbusinessgroup.com/peru-2016/tourism

Garden Tourism - A Smithsonian talk by Richard Benfield about his book https://www.gardenrant.com/2014/03/garden-tourism-getting-its-due.htm (7.5mg pdf download)

Customer Service in China: Upping the Ante http://knowledge.ckgsb.edu.cn/2013/02/06/china/customer-service-in-china-upping-the-ante

Chinese tourism to US drops for 1st time in 15 years www.washingtonpost.com/business/chinese-tourism-to-us-drops-for-1st-time-in-15-years/2019/05/28/

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